Clik here to view.
Business Etiquette – A Checklist for Success
Is it really important to learn the rules of etiquette and protocol in today’s high-speed, high-tech world of business? Do you really need to spend time thinking about how to make a proper...
View ArticleThe Holiday Professional
October is gone and so was Lydia. Did you wonder, “What happened to Lydia and where is my newsletter?” Some of my readers, including you, may have. As the pace picks up this time of the year, you may,...
View ArticleClik here to view.
Feasting Faux Pas
The event that led me to write about the holiday meal was a Thanksgiving dinner that I attended with friends. I observed behavior that in some cases was appalling, in others it was simply thoughtless,...
View ArticleThe Etiquette of Cell Phones and Symphonies
It happened again. A cell phone rang in the midst of a concert, and this time it made all the national media, including several international publications. It seems that while the New York...
View ArticleClik here to view.
Graduation Ceremony – Excitement or Solemnity?
Imagine my delight yesterday when I was contacted by a reporter from FoxNews.com wanting to interview me about proper behavior at graduation ceremonies? The genesis of the article came from two...
View ArticleClik here to view.
Thanksgiving Wishes to All
To all my loyal subscribers, readers and supporters, As I sit down to write to you, it is already Thanksgiving “Eve.” Many of you have left the office, some of you are at the grocery store picking up...
View ArticleClik here to view.
Teaching Manners To Children
This past weekend I had the opportunity to attend The National Speakers Association Carolinas Chapter meeting in Charlotte, North Carolina.The chapter is comprised of wonderfully talented people from...
View ArticleClik here to view.
Mouth Noises Over The Phone – Choose The Smile
You may think that while you are sitting alone talking on your phone, people can’t see what you are doing. In this mad world of multi-tasking, absolutely no one feels comfortable doing just one thing...
View ArticleClik here to view.
What are Those Rules of Cell Phone Courtesy Again?
July is national cell phone courtesy month, founded in 2002. Over the past 11 years, much has been written and much has been said about cell phone courtesy. You would think by now people would...
View ArticleClik here to view.
Email Etiquette Plain and Simple
Yesterday I read my friend and public relations guru Dan Janal’s weekly blog, which he titled “Email Productivity: Tips to Improve Media Relations and Customer Service.” Needless to say, it struck a...
View ArticleClik here to view.
Business Etiquette – A Checklist for Success
Is it really important to learn the rules of etiquette and protocol in today’s high-speed, high-tech world of business? Do you really need to spend time thinking about how to make a proper...
View ArticleThe Holiday Professional
October is gone and so was Lydia. Did you wonder, “What happened to Lydia and where is my newsletter?” Some of my readers, including you, may have. As the pace picks up this time of the year, you may,...
View ArticleClik here to view.
Feasting Faux Pas
The event that led me to write about the holiday meal was a Thanksgiving dinner that I attended with friends. I observed behavior that in some cases was appalling, in others it was simply thoughtless,...
View ArticleThe Etiquette of Cell Phones and Symphonies
It happened again. A cell phone rang in the midst of a concert, and this time it made all the national media, including several international publications. It seems that while the New York...
View ArticleClik here to view.
Graduation Ceremony – Excitement or Solemnity?
Imagine my delight yesterday when I was contacted by a reporter from FoxNews.com wanting to interview me about proper behavior at graduation ceremonies? The genesis of the article came from two...
View ArticleClik here to view.
Thanksgiving Wishes to All
To all my loyal subscribers, readers and supporters, As I sit down to write to you, it is already Thanksgiving “Eve.” Many of you have left the office, some of you are at the grocery store picking up...
View ArticleClik here to view.
Teaching Manners To Children
This past weekend I had the opportunity to attend The National Speakers Association Carolinas Chapter meeting in Charlotte, North Carolina.The chapter is comprised of wonderfully talented people from...
View ArticleClik here to view.
Mouth Noises Over The Phone – Choose The Smile
You may think that while you are sitting alone talking on your phone, people can’t see what you are doing. In this mad world of multi-tasking, absolutely no one feels comfortable doing just one thing...
View ArticleClik here to view.
What are Those Rules of Cell Phone Courtesy Again?
July is national cell phone courtesy month, founded in 2002. Over the past 11 years, much has been written and much has been said about cell phone courtesy. You would think by now people would...
View ArticleClik here to view.
Email Etiquette Plain and Simple
Yesterday I read my friend and public relations guru Dan Janal’s weekly blog, which he titled “Email Productivity: Tips to Improve Media Relations and Customer Service.” Needless to say, it struck a...
View Article
